Privacy Policy for HD Finds
This privacy policy explains how HD Finds collects, uses and protects your personal information when you use this website, contact us, enquire about an item, place an order, leave a review, or arrange collection or delivery.
Business Details
HD Finds
9 Clough Lane, Paddock, Huddersfield, West Yorkshire, HD1 4UW
Email: offers@hdfinds.co.uk
Telephone: 07366293448
Collection By Arrangement Only
This address is our business correspondence address. Collections are by prior arrangement only. Please do not travel until your collection has been confirmed.
What information we collect
We may collect:
- your name.
- your email address.
- your telephone number.
- your billing or collection details.
- details of the item you are enquiring about or purchasing.
- messages you send through contact forms, WhatsApp, email, Facebook or other channels.
- review or comment information you choose to submit.
- technical information such as IP address, browser type and device data where collected by WordPress, security tools, analytics or anti-spam tools.
How we use that information
We use your information to:
- respond to enquiries.
- process and manage orders.
- arrange collection or delivery.
- provide customer service and after-sales support.
- manage reviews and comments.
- prevent spam, fraud and misuse of the website.
- improve our website, products and services.
- meet legal, accounting and tax obligations.
Lawful basis for processing
We process personal data where necessary:
- to take steps at your request before entering into a contract or to perform a contract with you.
- to comply with legal obligations.
- for our legitimate interests in running and improving our business, preventing fraud and managing customer communications.
- on the basis of consent where consent is required, such as for certain cookies or marketing communications.
Comments and reviews
If you leave a review or comment on our website, we may collect the information shown in the form, along with your IP address and browser details to help with spam detection. Reviews and comments may be checked before publication.
Cookies
Our website may use cookies and similar technologies to:
- keep the website working properly.
- remember your preferences.
- help prevent spam and improve security.
- understand how visitors use the website.
Where required, we will ask for your consent before using non-essential cookies.
Who we share your information with
We only share information where necessary, for example with:
- website hosting providers.
- payment providers.
- delivery providers.
- anti-spam, security and technical service providers.
- professional advisers such as accountants where needed.
We do not sell your personal information.
How long we keep your information
We keep personal information only for as long as reasonably necessary for customer service, record-keeping, legal, tax and accounting purposes, or to resolve disputes and enforce our terms.
Your rights
You may have rights to:
- request access to your personal data.
- request correction of inaccurate data.
- request erasure in certain circumstances.
- object to or restrict certain processing.
- request transfer of your data where applicable.
To exercise these rights, contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office if you believe your data has been handled unlawfully.
Third-party services and embedded content
Our website may contain links to third-party websites, plugins, social media features or embedded content. These third parties may collect data according to their own privacy policies.
Contact
If you have any questions about this privacy policy or how your information is handled, please contact:
HD Finds
9 Clough Lane, Paddock, Huddersfield, West Yorkshire, HD1 4UW
Email: offers@hdfinds.co.uk
Telephone: 07366293448